Privacy Policy

Snapweek ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, who we share it with, and how we protect it when you use our website (getsnapweek.com) and our meal-planning services (the "Service").

1. Information We Collect

We collect information you provide directly to us, including:

• Contact information: your name and email address when you join our waitlist, complete a survey, or become a Founding Member.
• Photos and kitchen details: photos of your refrigerator and pantry, along with dietary preferences, household size, and related information you submit so we can build your meal plan.
• Payment information: when you make a purchase, payment is processed by our third-party payment processor (Stripe). We do not store your full card details on our systems.
• Feedback: survey responses, messages, and any video testimonials you choose to share.

We also automatically collect limited usage data (such as pages visited and general analytics) through tools like Google Analytics to help us understand and improve the Service.

2. How We Use Your Information

• To create and deliver your personalized meal plans.
• To communicate with you about your plan, your account, and the Service.
• To process payments and, where applicable, issue refunds.
• To send you updates, offers, and early-access information (you can opt out at any time).
• To improve our product, understand our audience, and develop new features.

3. How We Share Your Information

We do not sell your personal information. We share it only with service providers who help us operate the Service, including:

• Stripe — to securely process payments.
• MailerLite — to manage our email communications.
• Netlify and Google Analytics — to host our site and understand site usage.

We may also disclose information if required by law or to protect our rights, safety, or the safety of others.

4. Data Security

We take reasonable measures to protect your information, including using reputable third-party providers that maintain their own security safeguards. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

5. Your Choices

• You can unsubscribe from marketing emails at any time using the link in any email.
• You can request that we delete your personal information or photos by contacting us.
• You can decline to provide certain information, though this may limit our ability to build your plan.

6. Children's Privacy

The Service is not directed to children under 13, and we do not knowingly collect personal information from them.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version here with a revised "Last updated" date.

8. Contact Us

If you have any questions about this Privacy Policy or your information, contact us at support@getsnapweek.com.